Privacy Policy

This firm processes your data in accordance with the terms of the Data Protection Act 2018, the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 and the relevant provisions relating to the General Data Protection Regulation (GDPR) contained within the European Union (Withdrawal) Act 2018 (UK GDPR). This Data & Privacy Notice explains, in detail, the types of personal data we may collect about you when you interact with us. It also explains how we will store and handle that data and keep it safe. Unless otherwise indicated, references in this Data and Privacy Notice to the GDPR refer to the UK GDPR.

We understand that there is a lot of information contained here, however we want you to be fully informed about your rights, and how our firm uses your data. We hope the following sections will answer any questions you have but if not, please do get in touch with us.

Conditions for Processing Data

Our firm are only entitled to hold and process your data in accordance with applicable laws and regulations. The current law on data protection sets out a number of different reasons for which a law firm may collect and process your personal data. These include:

Contractual Obligations

The main purpose for our firm holding your data is to provide you with legal services under the Agreement we have with you. This Agreement is a contract between us and the law allows us to process your data for the purposes of performing a contract (or for the steps necessary to enter into a contract).

Legitimate Interests

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. This may include but is not limited to satisfying our external quality auditors or our Regulators.

Legal Compliance

If the law, regulations or authorities require us to, we may need to collect and process your data. For example, we may be authorised under law to pass on details of people involved in fraud or other criminal activity.


In some situations, we can collect and process your data with your consent. For example, when you tick a box to confirm your Agreement to receive email newsletters. When collecting your personal data, we will always make clear to you which data is necessary in connection with a particular service.

When do we collect your data?

We normally collect your data when you provide it to us or when it is provided to us by others. You may give us your data by email; through an online web form; over the telephone; face to face; or by post.

We also collect data automatically with regard to each of your visits to our website including technical information. 

What sort of data do we collect?

Information you provide to us

In specific situations, you will be regarded as having provided your voluntary consent to use your personal information. For instance, you will voluntarily give us your personal information when:

  • you contact us via our website;
  • provide a comment on our website;
  • write a review;
  • sign up to any newsletters;
  • interact with us on social media platforms, and/or
  • use our services.

Where we request information from you, we will collect the information set out in the relevant web pages, or as explained to you over the telephone or face to face.

The personal data we collected is as follows:

  • Name;
  • Email Address;
  • Telephone Number; and
  • IP Address

Website or third-party sources

We collect certain related technical information including, but not limited to, traffic data, location data, logs (including, where available, the IP address and location of the device connecting to the online services and other technical information and identifiers about the device and the nature of the visit such as clickstream to, through and from our website) and other communication data, and the resources that you use.

On occasions, we acquire information from other third-party companies, to collect information about how visitors to our website use the site. Information is also collected about how you arrived at our websites in the first place, including what links or adverts you have viewed or clicked on to reach us, or any search terms you have used. We do this to maintain and improve our website, getting a better understanding of visitor and client profiles and ultimately delivering a better experience. Information may be collected through the use of cookies or pixels.

The website may include hyperlinks to external third-party websites at times, however these are provided for your convenience only; we do not have any control or proprietary ownership over any third-party websites referred to and thereby accept no responsibility for any content or information included within these third-party websites. Your use of the third-party websites will be governed by the Terms of that specific third-party site.

How do we use your data?

We may use your data to notify you of our other services but only where we have your consent to do so.

We also use your data to:

  • deliver our services;
  • manage our relationship with you and to improve communication;
  • provide you with advice or guidance about our services;
  • make and manage payments;
  • respond to complaints and seek to resolve them; and to
  • train our staff and measure the quality of the service we give to clients.


We also use data to communicate with our regulators or legislators and to obey laws, regulations and codes of conduct that apply to us.

Website enhancement and business development

We use data to develop our business and services. In particular, these include but are not limited to:

  • respond to individual experiences shared with us and for editorial content;
  • enhance your online experience;
  • conduct research and surveys;
  • develop and manage our services including marketing of new or enhanced services;
  • research your views and experiences for research and editorial purposes, including through requests for feedback on our services;
  • understand your website journey, including what pages you have viewed and for how long;
  • administer and keep safe and secure our website and for internal operations, including data; and
  • for analysis, testing, statistical purposes.

How long will we keep your data?

We only keep your data for as long as is necessary for the purpose(s) for which it has been provided.

Who do we share your personal data with?

We sometimes share your personal data with trusted third parties. We only do this where it is necessary.

We apply a strict policy to those recipients or data processors to keep your data safe and protect your privacy. In particular:

  • We provide only the information they need to perform their specific services.
  • They may only use your data for the exact purposes specified in our contract with them.
  • We work closely with them to ensure that your privacy is respected and protected at all times.
  • If we stop using their services, any of your data held by them will either be deleted or rendered anonymous.

Where is your data processed?

We may transfer personal data overseas. In particular, we use cloud IT and similar data storage facilities based in the Republic of Ireland and therefore may store, process and transmit data to and within the EEA.

Whenever we transfer any data out of the UK, we ensure a similar degree of protection is afforded to it and treated with the same security measures regardless of location, and in accordance with our internal processes and policies as well as regulatory and legal obligations. In particular, we ensure that at least one of the following safeguards is implemented:

  • we will only transfer personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK by means of an adequacy decision or similar in accordance with UK adequacy regulations or otherwise will comply with EU GDPR transfer restrictions, as applicable;
  • where we use certain service providers, we may use specific contractual provisions which gives personal data the same protection it has within the UK and ensures a similar level of protection to the personal data as if it was processed within the UK, as applicable, and/or
  • we will require that any overseas third party to which we disclose personal data to: (a) only use that personal data for the purposes for which it was disclosed, (b) use all technical and organisational measures which are reasonable in the circumstances to secure that personal data, (c) delete that personal data when it is no longer required, and (d) treat that personal data in accordance with this Data and Privacy Notice and the appropriate data privacy law.

Contacting Us

If you want to opt out of direct marketing or to discuss how we use your personal data along with any issues regarding the website, please see the following:

  • Follow the unsubscribe instructions in the last marketing message you received to no longer receive any marketing messages
  • Submit a request via

Please ensure that you keep regularly updated with our privacy policy as there may be changes. If there are any significant changes to the handling of your data or your rights, you will be notified via email.